Call Us on 01325 304 411 or Email Us

Privacy Notice

GDPR Compliant

At Tree Tops Children’s Occupational Therapy, we are GDPR compliant and will continuously ensure your personal information is secure.   The following explains how we collect and use your personal information.  It applies to information we collect about:-

  • Visitors to our website
  • Complaints and feedback received
  • Information required for purposes to deliver our services to our customers
  • Information via marketing for Tree Tops

However, if you would like more information on our Data Protection and Privacy Policy, please contact the office.


What we need

The personal information we collect is name, address, date of birth, email address and telephone number.  We also require developmental, medical and school information and keep records of any contact we may have with you.  This ensures we can provide you with an excellent service.


Why we need it

Tree Tops Children’s Occupational Therapy need to know your basic personal data for administration purposes should you commence our service for an assessment, treatment, training, work related and to keep you updated with relevant information that may benefit you.


How we collect it

Data is collected from you when you contact Tree Tops Children’s Occupational Therapy via an enquiry, referral form and registering for any of our training/workshop events, third party referrals and applying for a position on our team.


What we do with it

All personal data is processed by our administration staff at Tree Tops Children’s Occupational Therapy and comes directly from you.  In some instances, we need to share your details with third parties.  We only do this when there is a specific requirement to provide this information as per the reasons of your involvement with us.  However, in order to protect your information, we have methods of protection in place:-

  • Monitored firewall
  • Malware protection
  • Encryption on data
  • Ongoing backups


How long we keep it

Tree Tops Children’s Occupational Therapy only keep your personal details for as long as necessary.  Once the information is no longer required or you do not wish to hear from us, it will be disposed of securely.   This is always discussed from the onset of dealing with Tree Tops Children’s Occupational Therapy. 


What we would also like to do with it

We would, however, like to use your name and email address to inform you of any offers, new services, training/workshop events, newsletters and information from both our support groups.  By giving your permission to be added to your mailing list, data will be stored by a third party ie MailChimp.  You can find out more about Mail Chimp  at

Tree Tops Children’s Occupational Therapy publish marketing material regularly and by following us you are opting to view these posts.  Occasionally we may ask for your permission to take photographs or videos of your child or during training/workshop events but will always seek consent beforehand.


What are your rights?

If at any point you believe the information we process on you is incorrect or would like to update your contact preferences, you can request to see this information and even have it corrected or deleted by contacting our administration staff. If you wish to raise a complaint on how we have handled your personal data, please contact our administration staff who will investigate the matter further.   However, Tree Tops Children’s Occupational Therapy will always treat sensitive data with respect and in accordance with the Data Protection Act.

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

This privacy notice will be reviewed and updated regularly so please monitor our website.  However, in the event of any changes, you will be notified accordingly via our website or email/newsletter.  Similarly please let us know of any change in your details. 


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Client Testimonials

Kiltonthorpe Academy

(Special School)

“Thank you Tree Tops for your support and expertise in Sensory Integration. The impact to us all is amazing” 

Cleveland Unit, James University Hospital

(Child Development Nursery)

“The staff have befitted hugely by working closely with Tree Tops. We have noticed lots of positive changes in the children” 

Seaham Trinity Primary

(Mainstream School)

“We have been very impressed with the level of provision, CPD, assessments and monitoring provided over the year. Just to let you know how well it is appreciated.” 


County Durham

"Through structure and pushing the boundaries each week we saw a huge change in our son’s relationships with adults and other children. Asking our son about the experience he will tell you that he loves attending Tree Tops because it’s fun and exciting and he can wrestle with the bear in Reception."

Nursery School Teacher

County Durham

"The Think Sensory Not Behaviour Training helped me to think of the underlying cause of many of the behaviours we see in Nursery and lots of positive strategies we can use to prevent them and support individual children.”


Mainstream School

"I feel enormously inspired and passionate about implementing strategies to support a wide range of needs for children in our school. I'm excited to work alongside the Tree Tops team!"

Children's Occupational Therapy North East

Tree Tops Occupational Therapy Ltd are an established service with an outstanding reputation for children's occupational therapy and sensory integration expertise.  

Based in County Durham, we work in partnership with families, schools and health professionals across the North East to make a difference to children’s lives by improving their ability to achieve as well as their general happiness and wellbeing.

Find Out More

Get In Touch

Please get in touch with us if you have any queries about our services, we are always here to help.

Tel: 01325 304 411

Eldon Road
Newton Aycliffe
Co Durham

View Our Location


Connect With Us

We post lots of useful information and tips on our Facebook Page to help make a difference to children's lives, why not connect with us and join in the conversation.



© Tree Tops Occupational Therapy Limited, 2016

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